Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Jeddah, Jerusalem, Riyadh

Impact:

SCM Notifications Impact september 8th

Workaround:

SCM Notifications Workaround september 8th


A fix has been implemented. We are actively monitoring to ensure full restoration of services - state change monitoring


Sep 08, 2026 - 22:16 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Jeddah, Jerusalem, Riyadh

Impact:

SCM Notifications Impact september 8th

Workaround:

SCM Notifications Workaround september 8th


An incident has been identified. We are actively investigating to restore services - first comment


Sep 08, 2026 - 22:09 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Calgary, Quebec, San Jose

Impact:

No Impact

Workaround:

NO workaround


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 22:16 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 13:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 13:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 13:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 13:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 13:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 13:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 12:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 12:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 12:34 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 12:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 12:14 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 12:04 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 11:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 11:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 11:34 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 11:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 11:14 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 11:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 10:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 10:44 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 10:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 10:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 10:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 10:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 09:54 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 09:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 09:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 09:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 09:14 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 09:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 08:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 08:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 08:34 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 08:24 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 08:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 08:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 07:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 07:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 07:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 07:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 07:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 07:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 06:54 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 06:44 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 06:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 06:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 06:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 06:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 05:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 05:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 05:34 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 05:24 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 05:14 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 05:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 04:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 04:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 04:34 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 04:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 04:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 04:04 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 03:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 03:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 03:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 03:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 03:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 03:04 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 02:53 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 02:44 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 02:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 02:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 02:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 02:04 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 01:54 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 01:44 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 01:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 01:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 01:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 01:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 00:54 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 00:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 00:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 00:24 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 00:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 24, 2026 - 00:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 23:54 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 23:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 23:34 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 23:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 23:17 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 23:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:54 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:43 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:33 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:23 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:15 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:10 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:09 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:03 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:03 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Andorra la Vella, St. Ghislain, Vienna

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:02 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Oregon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 21:19 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: The Dalles

Impact:

Cusotmer Impact Test

Workaround:

Customer Workaround


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Aug 28, 2026 - 21:19 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: The Dalles

Impact:

Cusotmer Impact Test

Workaround:

Customer Workaround


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Aug 28, 2026 - 20:58 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Oregon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 20:58 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Oregon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 20:47 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: The Dalles

Impact:

Cusotmer Impact Test

Workaround:

Customer Workaround


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Aug 28, 2026 - 20:38 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: The Dalles

Impact:

Cusotmer Impact Test

Workaround:

Customer Workaround


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 20:27 UTC
Update -

Update: Changes to Tenant_Ids

Status: Investigating

Severity: Disruption

Locations: Oregon

Impact:

dad

Workaround:

dad


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 10:07 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Oregon

Impact:

dad

Workaround:

dad


An incident has been identified. We are actively investigating to restore services.


Aug 28, 2026 - 10:05 UTC
Investigating - Status: Investigating
Severity: Degraded
Locations: Dublin, London, Ohio, Oregon, Singapore, Sydney, Virginia
Impact: No Impact, test ticket
Workaround: No workaround


Incident is published only for demo testing

Feb 20, 2026 - 00:09 UTC
Investigating - Status: Investigating
Severity: Degraded
Locations: Global
Impact: No Impact, test ticket
Workaround: No workaround


Incident is published only for demo testing

Feb 20, 2026 - 00:07 UTC
Investigating - Status: Investigating
Severity: Degraded
Locations: Global
Impact: No Impact, test ticket
Workaround: No workaround


Incident is published only for demo testing

Feb 19, 2026 - 23:48 UTC
Update -

Update: Changes to Workaround

Status: Investigating

Severity: Degraded

Locations: Singapore, Sydney

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




  • Option 1: Technical Workaround (Recommended for immediate stability)* Apply the following

configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


Incident has been identified and investigation is starting


Mar 04, 2026 - 23:25 UTC
Update -

Update: Changes to Workaround

Status: Investigating

Severity: Degraded

Locations: Singapore, Sydney

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




  • Current Status*
  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by {}next week{}.

Workaround:

  • Immediate Actions & Workarounds*

For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




  • Option 1: Technical Workaround (Recommended for immediate stability)* Apply the following

configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

{}Option 2{}: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



  • Next Steps*
  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


Incident has been identified and investigation is starting


Mar 04, 2026 - 23:12 UTC
Investigating - Status: Investigating
Severity: Degraded
Locations: Singapore, Sydney
Impact: Our Engineering team has identified a bug impacting users on Global Protect Android Software Version *6.1.11*  We have identified the Root Cause (RCA) and are currently working on a fix. 

 

*Current Status*
* *Rollout Halted:* We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
* *Resolution Timeline:* Engineering is working on the fix. A new, corrected image is expected to be released by {*}next week{*}.
Workaround: *Immediate Actions & Workarounds*

For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:

 

*Option 1:* *Technical Workaround (Recommended for immediate stability)* Apply the following

configuration change to bypass the identified trigger:
# Edit the GlobalProtect app configuration in your MDM.
# Click on Add Configuration Setting. 
# Select the *Induce FIPS error* configuration key and add the following details:
# Value type: String
# Value: default

{*}Option 2{*}: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.
# Uninstall version 6.1.11.
# Reinstall version 6.1.10 from the App Store.

 

*Next Steps*
* *Monitoring:* Our support team is monitoring all active 6.1.11 environments.
* *Notification:* You will receive a follow-up notification as soon as the fixed image is available in the customer portal.

 

We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


Incident has been identified and investigation is starting

Mar 04, 2026 - 21:52 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Berlin, Warsaw

Impact:

a

Workaround:

a


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Mar 12, 2026 - 13:06 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Berlin, Warsaw

Impact:

a

Workaround:

a


An incident has been identified. We are actively investigating to restore services.


Mar 12, 2026 - 07:10 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Ashburn

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 12, 2026 - 07:13 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Ashburn, The Dalles

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




  • Option 1: Technical Workaround (Recommended for immediate stability)* Apply the following

configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 12, 2026 - 07:41 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Ashburn, Frankfurt

Impact:

Test Incident for checking ui status


Test Incident for checking ui status{}{}




Test Incident for checking ui status{}{}




Test Incident for checking ui status{}{}

Workaround:

Test Incident for checking ui status


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Mar 15, 2026 - 07:40 UTC
Update -

Update: Changes to Impact

Status: Investigating

Severity: Degraded

Locations: Ashburn, Frankfurt

Impact:

Test Incident for checking ui status


Test Incident for checking ui status{}{}




Test Incident for checking ui status{}{}




Test Incident for checking ui status{}{}

Workaround:

Test Incident for checking ui status


An incident has been identified. We are actively investigating to restore services.


Mar 15, 2026 - 07:30 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Ashburn, Frankfurt

Impact:

Test Incident for checking ui status

Workaround:

Test Incident for checking ui status


An incident has been identified. We are actively investigating to restore services.


Mar 13, 2026 - 19:14 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Oregon

Impact:

test

Workaround:

test


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Mar 13, 2026 - 20:58 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Doha

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Mar 16, 2026 - 06:42 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Doha

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 16, 2026 - 06:37 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Johannesburg

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Mar 16, 2026 - 07:35 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Johannesburg

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 16, 2026 - 07:34 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Doha, Hong Kong, Jakarta, Johannesburg, Mumbai, Riyadh, Seoul, Singapore, Sydney, São Paulo, Taipei, Tel Aviv, Tokyo

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 16, 2026 - 07:39 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Degraded

Locations: Ashburn, Astana, Auckland, Bangkok, Brisbane, Calgary, ChangHua, Chennai, Chicago, Colombo, Dallas, Denver, Dhaka, Guadalajara, Guatemala City, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Jakarta, Karachi, Kuala Lumpur, Lahore, Los Angeles, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Mumbai, New Delhi, New York City, Osaka, Panama City, Perth, Phnom Penh, Phoenix, Port Moresby, Quebec, Quezon City, Salt Lake City, San Francisco, San Jose, Seoul, Singapore, Sydney, Tashkent, The Dalles, Tokyo, Toronto, Yangon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 17, 2026 - 05:50 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Ashburn, Astana, Auckland, Bangkok, Brisbane, Calgary, ChangHua, Chennai, Chicago, Colombo, Dallas, Denver, Dhaka, Guadalajara, Guatemala City, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Jakarta, Karachi, Kuala Lumpur, Lahore, Los Angeles, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Mumbai, New Delhi, New York City, Osaka, Panama City, Perth, Phnom Penh, Phoenix, Port Moresby, Quebec, Quezon City, Salt Lake City, San Francisco, San Jose, Seoul, Singapore, Sydney, Tashkent, The Dalles, Tokyo, Toronto, Yangon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 17, 2026 - 05:34 UTC
Update -

Update: Changes to Severity

Status: Investigating

Severity: Disruption

Locations: Ashburn, Astana, Auckland, Bangkok, Brisbane, Calgary, ChangHua, Chennai, Chicago, Colombo, Dallas, Denver, Dhaka, Guadalajara, Guatemala City, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Jakarta, Karachi, Kuala Lumpur, Lahore, Los Angeles, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Mumbai, New Delhi, New York City, Osaka, Panama City, Perth, Phnom Penh, Phoenix, Port Moresby, Quebec, Quezon City, Salt Lake City, San Francisco, San Jose, Seoul, Singapore, Sydney, Tashkent, The Dalles, Tokyo, Toronto, Yangon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 17, 2026 - 05:56 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Ashburn, Astana, Auckland, Bangkok, Brisbane, Calgary, ChangHua, Chennai, Chicago, Colombo, Dallas, Denver, Dhaka, Guadalajara, Guatemala City, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Jakarta, Karachi, Kuala Lumpur, Lahore, Los Angeles, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Mumbai, New Delhi, New York City, Osaka, Panama City, Perth, Phnom Penh, Phoenix, Port Moresby, Quebec, Quezon City, Salt Lake City, San Francisco, San Jose, Seoul, Singapore, Sydney, Tashkent, The Dalles, Tokyo, Toronto, Yangon

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 17, 2026 - 05:51 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Madrid

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Mar 24, 2026 - 23:56 UTC
Update -

Update: Changes to Severity

Status: Investigating

Severity: Degraded

Locations: Madrid

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 18, 2026 - 23:13 UTC
Update -

Update: Changes to Locations

Status: Investigating

Severity: Disruption

Locations: Madrid

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 18, 2026 - 23:09 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Global

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 18, 2026 - 23:07 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Andorra la Vella, Ashburn, Astana, Athens, Auckland, Bangkok, Barcelona, Bratislava, Brisbane, Bucharest, Budapest, Calgary, ChangHua, Chennai, Chicago, Chisinau, Colombo, Copenhagen, Dallas, Denver, Dhaka, Dublin, Eemshaven, Frankfurt, Guadalajara, Guatemala City, Hamburg, Hamina, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jakarta, Karachi, Kiev, Kuala Lumpur, Lahore, Lisbon, Ljubljana, London, Los Angeles, Luxembourg City, Madrid, Marseille, Melbourne, Mexico City, Miami, Milan, Minsk, Monaco, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Oslo, Panama City, Paris, Perth, Phnom Penh, Phoenix, Port Moresby, Prague, Quebec, Quezon City, Riga, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Schaan, Seoul, Singapore, Sofia, St. Ghislain, Stockholm, Sydney, Tashkent, The Dalles, Tokyo, Toronto, Vienna, Vilnius, Warsaw, Yangon, Zagreb, Zurich

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

Workaround:

Immediate Actions & Workarounds


For customers currently on version 6.1.11 who are experiencing issues, we recommend one of the following two paths:




Option 1: Technical Workaround (Recommended for immediate stability) Apply the following


configuration change to bypass the identified trigger:

  1. Edit the GlobalProtect app configuration in your MDM.
  2. Click on Add Configuration Setting.
  3. Select the Induce FIPS error configuration key and add the following details:
  4. Value type: String
  5. Value: default

Option 2: Version Rollback If the configuration change does not resolve your specific use case. Global Protect version 6.1.10 remains fully supported and available.

  1. Uninstall version 6.1.11.
  2. Reinstall version 6.1.10 from the App Store.



Next Steps

  • Monitoring: Our support team is monitoring all active 6.1.11 environments.
  • Notification: You will receive a follow-up notification as soon as the fixed image is available in the customer portal.



We apologize for the inconvenience and are working to resolve this as quickly as possible. If you require assistance with either workaround, please contact our technical support team.


An incident has been identified. We are actively investigating to restore services.


Mar 18, 2026 - 23:09 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Montreal, Toronto

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 19, 2026 - 02:20 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Frankfurt, London, Madrid, Paris, Warsaw

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 23, 2026 - 22:03 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Los Angeles

Impact:

Unable to push website block policy via admin agent

Workaround:

Configure via management portal


An incident has been identified. We are actively investigating to restore services.


Mar 25, 2026 - 19:42 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Ashburn, Virginia

Impact:

test

Workaround:

test


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Apr 01, 2026 - 00:19 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Ashburn, Virginia

Impact:

test

Workaround:

test


An incident has been identified. We are actively investigating to restore services.


Mar 31, 2026 - 23:48 UTC
Prisma Access Major Outage
Configuration Degraded Performance
Mobile Users Major Outage
Remote Networks Major Outage
Service connections Major Outage
Explicit Proxy Major Outage
ZTNA Connector Major Outage
Prisma Access Fedramp Mod Degraded Performance
Configuration Degraded Performance
Mobile Users Operational
Remote Networks Operational
Service connections Operational
Explicit Proxy Operational
ZTNA Connector Operational
Prisma Access Fedramp High Major Outage
Configuration Degraded Performance
Mobile Users Major Outage
Remote Networks Major Outage
Service connections Major Outage
Explicit Proxy Major Outage
ZTNA Connector Major Outage
Prisma Access China Operational
Configuration Operational
Mobile Users Operational
Remote Networks Operational
Service connections Operational
Explicit Proxy Operational
ZTNA Connector Operational
Prisma SDWAN Major Outage
Configuration Under Maintenance
Alarms & Alerts Degraded Performance
CloudBlades Under Maintenance
Device Status Major Outage
Metrics & Stats Operational
Topology Operational
UI & Portal Access Operational
Customer Network Under Maintenance
Prisma SDWAN Fedramp Mod Operational
Configuration Operational
Alarms & Alerts Operational
CloudBlades Operational
Device Status Operational
Metrics & Stats Operational
Topology Operational
UI & Portal Access Operational
Customer Network Operational
Prisma SDWAN Fedramp High Operational
Configuration Operational
Alarms & Alerts Operational
CloudBlades Operational
Device Status Operational
Metrics & Stats Operational
Topology Operational
UI & Portal Access Operational
Customer Network Operational
Prisma Access Agent Manager Operational
Prisma Browser Degraded Performance
Admin Console Degraded Performance
Browser Access Operational
Private Apps Operational
Browser Updates Operational
Browser Productivity Features Operational
Prisma Browser for Business Major Outage
Admin Console Major Outage
Browser Access Operational
Browser Updates Operational
Browser Productivity Features Operational
Visibility and Reporting Operational
Cloud Identity Engine Degraded Performance
Strata Cloud Manager Major Outage
Application Experience (ADEM) Operational
Visibility & Reporting Degraded Performance
Visibility & Insights Major Outage
AIOPS Major Outage
Strata Copilot Degraded Performance
Cloud Manager Major Outage
Cloud Discovery Degraded Performance
Cloud Deployment Degraded Performance
Cloud IP-Tag Collection Degraded Performance
IOCSearch Degraded Performance
Next-Gen Trust Security (NGTS) Major Outage
Strata Logging Service Major Outage
Hub Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance : Prisma SDWAN Fedramp Mod Mar 16, 2026 06:25 - Oct 16, 2026 05:16 UTC

Status: Scheduled

Scheduled Window: March 15, 2026, 23:25 - October 15, 2026, 22:16 (America/Los_Angeles)

Locations: California

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

We will provide updates when maintenance begins.


Posted on Mar 16, 2026 - 06:08 UTC

Scheduled Maintenance : Strata Cloud Manager Mar 16, 2026 11:05-12:16 UTC

Update -

Update: Changes to Scheduled End.

Status: Scheduled

Scheduled Window: March 16, 2026, 11:05 - 12:16 (UTC)

Locations: Hong Kong, Seoul, Tokyo

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/


If you have any questions, please open a case at: https://support.paloaltonetworks.com/


Mar 16, 2026 - 06:13 UTC
Scheduled -

Status: Scheduled

Scheduled Window: March 16, 2026, 11:05 - October 15, 2026, 22:16 (UTC)

Locations: Hong Kong, Seoul, Tokyo

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.




Current Status

  • Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
  • Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

We will provide updates when maintenance begins.


Mar 16, 2026 - 06:08 UTC

Scheduled Maintenance : Next-Gen Trust Security (NGTS) Mar 16, 2026 22:25 - Mar 17, 2026 23:20 UTC

Status: Scheduled

Scheduled Window: March 16, 2026, 22:25 - March 17, 2026, 23:20 (Europe/London)

Locations: Ashburn, Frankfurt

Impact:

Test Incident for notification

We will provide updates when maintenance begins.


Posted on Mar 16, 2026 - 03:20 UTC

Scheduled Maintenance : Prisma Access Apr 3, 2026 21:35 - May 3, 2026 21:35 UTC

Status: Scheduled
Scheduled Window: April 03, 2026, 14:35 - May 03, 2026, 14:35 (America/Los_Angeles)
Locations: Ashburn, New York City, The Dalles
Impact: Test future maintenance 

We will provide updates when maintenance begins.

Posted on Mar 03, 2026 - 22:38 UTC

Scheduled Maintenance : HUB Apr 22, 2026 19:45 - Jul 8, 2026 19:44 UTC

Status: Scheduled
Scheduled Window: April 22, 2026, 12:45 - July 08, 2026, 12:44 (America/Los_Angeles)
Locations: Council Bluffs, Toronto
Impact: Testing

We will provide updates when maintenance begins.

Posted on Feb 27, 2026 - 23:42 UTC

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Resolved -

Status: Resolved

Severity: Disruption

Locations: Marseille, Paris

Impact:

All French Regions are down

Workaround:

A new service EP was impacted


The incident has been fully resolved and all services are operational.

cleared on 3:03


Sep 18, 22:06 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Marseille, Paris

Impact:

All French Regions are down

Workaround:

A new service EP was impacted


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 18, 21:56 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Marseille, Paris

Impact:

All French Regions are down

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.


Sep 18, 21:30 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Manama, Riyadh

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


Update 1-


The incident has been fully resolved and all services are operational.

Being careless


Sep 18, 21:57 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Manama, Riyadh

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


Update 1-


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 18, 21:37 UTC
Update -

Update: Changes to Workaround, Scm_Notifications, Locations

Status: Investigating

Severity: Disruption

Locations: Manama, Riyadh

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


Update 1-


An incident has been identified. We are actively investigating to restore services.


Sep 18, 21:30 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Manama

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


An incident has been identified. We are actively investigating to restore services.


Sep 18, 21:10 UTC

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Resolved -

Status: Resolved

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

it is still down, it down for sometime now

Workaround:

na workaround, down for sometime


The incident has been fully resolved and all services are operational.


Sep 15, 21:17 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

it is still down, it down for sometime now

Workaround:

na workaround, down for sometime


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 21:10 UTC
Update -

Update: Changes to Impact, Workaround

Status: Investigating

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

it is still down

Workaround:

na workaround


An incident has been identified. We are actively investigating to restore services.


Sep 15, 20:53 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 20:49 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Manama

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


The incident has been fully resolved and all services are operational.


Sep 15, 17:25 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Manama

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


Test Monitoring


Sep 15, 17:21 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Manama

Impact:

Due to ongoing infrastructure instability currently affecting the AWS Bahrain (me-south-1) region, we are advising all customers to review their current deployments. To ensure uninterrupted service continuity and maintain optimal performance, we recommend transitioning your active deployments to a more stable compute region.

Workaround:

Our current recommendation is to prioritize redeployment to AWS regions in Europe or India.


An incident has been identified. We are actively investigating to restore services.


Sep 15, 17:10 UTC
Resolved -

Status: Resolved

Severity: Degraded

Locations: Dubai

Impact:

UAE Region down

Workaround:

NA


The incident has been fully resolved and all services are operational.


Sep 15, 17:01 UTC
Monitoring -

Status: Monitoring

Severity: Degraded

Locations: Dubai

Impact:

UAE Region down

Workaround:

NA


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 16:57 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Dubai

Impact:

UAE Region down

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.


Sep 15, 16:08 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 16:40 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 16:38 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 16:06 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Brisbane, Melbourne

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 02:44 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Brisbane, Melbourne

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 02:38 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Brisbane, Melbourne

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 02:36 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Bogota, Chia

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 02:17 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Bogota, Chia

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 02:15 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Bogota, Chia

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 02:13 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 01:49 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 01:47 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Bogota, Sao Paulo

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 01:44 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Chia, Sao Paulo

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 00:58 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Chia, Sao Paulo

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 00:55 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Chia, Sao Paulo

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 00:53 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Quebec, Toronto

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 00:43 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Quebec, Toronto

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 00:37 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Quebec, Toronto

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 00:36 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Quebec, Toronto

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 15, 00:20 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Quebec, Toronto

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 15, 00:17 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Quebec, Toronto

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 15, 00:15 UTC

Sep 14, 2026

Resolved -

Status: Resolved

Severity: Disruption

Locations: Hong Kong, Perth

Impact:

test

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 14, 23:53 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Hong Kong, Perth

Impact:

test

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 14, 23:51 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Hong Kong, Perth

Impact:

test

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 14, 23:49 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Johannesburg, Lagos

Impact:

no impact at all

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 14, 23:45 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Johannesburg, Lagos

Impact:

no impact at all

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Sep 14, 23:43 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Johannesburg, Lagos

Impact:

no impact at all

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 14, 23:31 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Jerusalem, Manama, Riyadh

Impact:

down

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 14, 23:43 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Jerusalem, Manama, Riyadh

Impact:

down

Workaround:

na


A fix has been implemented. We are actively monitoring to ensure full restoration of services.

monitoring again


Sep 14, 23:33 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Jerusalem, Manama, Riyadh

Impact:

down

Workaround:

na


An incident has been identified. We are actively investigating to restore services.


Sep 14, 23:22 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Paris, Prague

Impact:

this is a test on CR


update 1- test

Workaround:

NA


The incident has been fully resolved and all services are operational.z

end of story


Sep 14, 23:17 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Paris, Prague

Impact:

this is a test on CR


update 1- test

Workaround:

NA


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


try again


Sep 14, 22:57 UTC
Update -

Update: Changes to Impact, Locations

Status: Investigating

Severity: Disruption

Locations: Paris, Prague

Impact:

this is a test on CR


update 1- test

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.

This is a test


Sep 14, 22:54 UTC
Update -

Update: Changes to Scm_Notifications

Status: Investigating

Severity: Disruption

Locations: Prague

Impact:

this is a test on CR

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.

This is a test


Sep 14, 22:44 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Prague

Impact:

this is a test on CR

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.

This is a test


Sep 14, 22:39 UTC
Resolved -

Status: Resolved

Severity: Degraded

Locations: Paris

Impact:

france region is impacted

Workaround:

na


The incident has been fully resolved and all services are operational.


Sep 14, 23:17 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Paris

Impact:

france region is impacted

Workaround:

na


An incident has been identified. We are actively investigating to restore services.

approve again


Sep 14, 22:46 UTC
Resolved -

Status: Resolved

Severity: Disruption

Locations: Manama

Impact:

connectivity issue




Update 1: still under investigation

Workaround:

just find out the workaround


The root cause is TBD


Sep 14, 22:10 UTC
Monitoring -

Status: Monitoring

Severity: Disruption

Locations: Manama

Impact:

connectivity issue




Update 1: still under investigation

Workaround:

just find out the workaround


A fix has been implemented. We are actively monitoring to ensure full restoration of services.


Extra note-


Sep 14, 22:06 UTC
Investigating -

Status: Investigating

Severity: Disruption

Locations: Manama

Impact:

connectivity issue

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.


Sep 14, 21:57 UTC
Resolved -

Status: Resolved

Severity: Degraded

Locations: Calgary, Quebec, San Jose, Toronto

Impact:

SCM Notifications Impact september 11th

Workaround:

SCM Notifications Workaround september 11th


The incident has been fully resolved and all services are operational.


Sep 14, 21:45 UTC
Investigating -

Status: Investigating

Severity: Degraded

Locations: Calgary, Quebec, San Jose, Toronto

Impact:

SCM Notifications Impact september 11th

Workaround:

SCM Notifications Workaround september 11th


An incident has been identified. We are actively investigating to restore services.


Sep 14, 21:36 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.